If you’re a Showerdome® customer, you’ll know that we conduct a survey post-purchase, as we want to understand what makes our customers tick, why they chose Showerdome®, and any ways we can improve.
So forgive us if we look like Cheshire cats right now. Our survey results are overwhelmingly positive – and we are going to take the opportunity to share some of the comments we’ve recently received.
Ross, who is the General Manager here at Showerdome®, has worked in numerous companies over his career, and never once has he experienced the kind of ‘Customer Love’ that we receive on a regular basis here at Showerdome®.
When we decided to survey our customers, to try to understand their purchasing motives on a deeper level, we didn’t expect to receive the outpouring of praise and recommendations that we have received.
Once you’re a Showerdome® convert, it appears there is no going back!
Here’s just a small sample of the comments that we’ve received in the form of Google reviews:-
- Having installed Showerdomes in both of our previous homes, it was a no brainer to make it the first improvement we made on moving to our current home.
- Honestly, I can’t think of anything else that you can do for your living environment that has such an enormous impact for low cost.
- The ordering process was simple and response time excellent.
- Installation was quick and non-disruptive, and the benefit is always immediate.
- We have no hesitation at all in recommending a Showerdome to anyone, and not a single person who has taken our suggestion has regretted it.
- Love my Showerdome! Stops condensation, mould and crying walls. Installed quickly and by friendly people.
- I’m really happy with my Showerdome; it does exactly what it the advertisements says it does. No more damp condensation in the bathroom.
- Look no further than Showerdome. Getting one installed has made showering much warmer. It also reduces your condensation, resulting in no more mould. It’s a win win. Highly recommend.
To date we have received over 4600 survey responses, and 97.8% have rated it “Very Likely’ that they would recommend Showerdome®. This make us feel SO GOOD! It’s easy to please when we have such a quality item to offer our customers, and we know from 17 years experience that it really does work!
If for any reason our customers are not entirely satisfied, we can assure you that we will do everything within our power to resolve the issue, and turn that frown, upside down.
If you have any questions or concerns at all, we invite you to contact us on [email protected] or via our Live Chat forum. We’d love to help!